About Us

Established in 2014, X Factor Plumbing & Earthmoving Pty Ltd has grown to be a well respected plumbing company servicing Toowoomba, the Darling Downs, the Lockyer Valley and surrounding areas. 

Proudly an Australian, family owned business, we were founded by Director, Karl Ernst – a plumber with over 14 years experience. Karl and his wife Tiffany remain hands-on in the business.

We have grown over the years, starting out with just Karl and an apprentice, to having nine employees. This growth is based on reputation for responsive customer service and quality workmanship.

We have a strong family culture and pride on treating our employees and clients as part of the X Factor Plumbing & Earthmoving Pty Ltd family.

By ensuring we follow these old-fashioned values, we continually go above clients expectations at every turn:

  • Honesty
  • Professionalism 
  • Reliability
  • Cleanliness

Our qualified, experienced team have the knowledge and skills that help X Factor Plumbing & Earthmoving Pty Ltd excel as leaders in our field.

Our Team


At X Factor Plumbing & Earthmoving Pty Ltd, we offer a wide range of plumbing services, for all your residential, commercial and industrial needs.

Whether it’s routine maintenance, emergency repairs, or set-up/installation – our professional and dedicated plumbers will be able to help you. Our team of tradespeople aim to provide a prompt and efficient service.

We understand the importance of maintenance issues being attended to as soon as possible. Some plumbers are known for being unreliable as well as unreachable at times, to prevent this at X Factor Plumbing & Earthmoving Pty Ltd we have a strict policy to arrange a convenient time to rectify the issues at hand that will best suit YOU.

Karl Ernst


Karl has been in the plumbing industry since 2004. He has extensive experience with excavation supervision and commercial plumbing.

Karl gained his experience through finishing his apprenticeship with Leadbetter Contracting where he worked for 3 years, using various sizes/models of equipment and supervising the use of such equipment.

Tiffany Ernst


Tiffany is the friendly voice that answers the phones, manages the accounts and expertly administrates our team. 

Tiffany has worked in administration roles her entire life, bringing professionalism and outstanding customer service to X Factor Plumbing & Earthmoving Pty Ltd

Claude Sypher


Claude was born and raised in Roma and now lives in Toowoomba. He has been with X Factor Plumbing & Earthmoving Pty Ltd since 2019 and completed his apprenticeship with us. He learned all there is to know about plumbing from our highly qualified plumbers before competing his apprenticeship and becoming fully qualified in June of 2022.

Fun fact is he is taller then the boss! 


Earthmoving Equipment Operator.

Daniel was born in Ipswich grew up in Hatton Vale. Has been operating since 2006. On the weekends he enjoys family time and smoking meat for family and friends.



Hailing from Toowoomba, Blake boasts a 15-year tenure as a skilled plumber, complemented by his proficiency in operating bobcats and excavators. Beyond his professional expertise, he finds joy in camping and all things outdoors.

Here’s a lighthearted tidbit about Blake: “Silence isn’t for me; I’d rather engage in a good chat!”

Jason Fien

Machine and Truck Operator

Jason was born and raised in Injune and now lives in Highfields with his Wife Leita.

He started with X Factor Plumbing & Earthmoving Pty Ltd in 2022 and is an asset to the company.

Funny Fact is his other job on the side….!!